Return & Refund Policy – Mini Whirl

At MiniWhirl, your satisfaction is our top priority. We aim to deliver high-quality educational toys that inspire creativity and learning in children. If for any reason you are not completely satisfied with your purchase, we're here to help.

✅ Returns

We accept returns within 14 days of delivery.

To be eligible for a return:

• The item must be unused, in its original packaging, and in the same condition that you received it.

• A valid proof of purchase or order confirmation is required.

• Only regular-priced items may be returned. Unfortunately, sale items are non-returnable.

🚫 Non-Returnable Items

• Items marked as final sale

• Opened or used toys

• Customized or personalized items

• Gift cards

🔁 Return Process

To initiate a return, please contact our customer support at support@miniwhirl.com with your order number and reason for return.
We will provide you with return instructions and the return address.

Please note:

• Customers are responsible for return shipping costs unless the item is damaged or defective.

• We recommend using a trackable shipping method. Mini Whirl is not responsible for lost return shipments.

💸 Refunds

Once your return is received and inspected, we will notify you via email. If approved:

• A refund will be processed to your original method of payment within 5–10 business days.

• Shipping fees are non-refundable.

⚠️ Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery with:

• A clear photo of the product

• A description of the issue
  We will replace the item or issue a full refund at no extra cost.